Shipping

Orders are typically dispatched within 2 business days, excluding Sundays and U.S. federal holidays.

UNITED STATES
Orders are shipped via USPS Ground and typically arrive within 2–4 business days after dispatch. Tracking information will be sent once your order is on its way.

INTERNATIONAL
International orders are shipped via UPS or USPS and typically arrive within 4–7 business days after dispatch. Import duties, taxes and VAT may apply depending on the destination. These charges are the responsibility of the recipient and are not included in the order total.

Delivery times are estimates and may be affected by customs or carrier delays.

Returns

We hope you keep Lydian for a long time. If something isn’t right, we’re here to help.

Unused items may be returned within 7 days of delivery for a refund. Items must be returned in their original packaging and in their original condition.

Once your return has been received and inspected, your refund will be issued to the original payment method.
Please allow 4–7 business days for the refund to appear, depending on your payment provider.

Lydian must be completely emptied of butane before it is shipped. Do not send a lighter containing fuel.
Contact us for return instructions before sending your item.

Repairs & Warranty

Every Lydian is covered by a 1-year warranty against manufacturing defects.
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If you experience an issue with your lighter, contact us before returning it.

We’ll first help determine whether it can be resolved, repaired, or if a replacement is required.

Contact

Questions, orders, repairs or anything else.
Send us a message and we’ll get back to you.

For order enquiries, include your order number so we can help you faster.

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